Client Error: "Failed to renew certificate" |
Error occurs when attempting to renew client certificate
Symptom
An error occurs when attempting to renew a client certificate.
Resolution
If the VPN client cannot renew its certificate the client software must be re-installed.
The user should remove their current client software using Control Panel -> Add/Remove Programs.
Their administrator should then install a new client or generate an email invitation for the user to install a new client.
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