How does AccessMyLan work with networks using Public IP Addressing?

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How does AccessMyLan work with networks using Public IP Addressing?

Public Addressing

When an AccessMyLan account is setup and the agent installed, users will automatically be able to access all of their network if the network uses a standard private IP address range.

Standard private address ranges:
172.16.x.x
192.168.x.x
10.x.x.x

If the network uses any other network range, i.e. a public address range, initially users will only be able to access the agent host server. The administrator must add a “static route” to the AccessMyLan adminstration site for every other server which users need to access.

Example:
Company XYZ uses the IP address range 200.x.x.x
The administrator has installed his Agent software on a file and print server with address 200.3.1.1. Users also need to be able to access the mailserver (200.3.1.5) and a database server (200.3.1.10).

The administrator needs to add static routes for the 2 servers, 200.3.1.5 and 200.3.1.10.
Instructions for the administrator to follow to add static routes:

Login to the AccessMyLan administration website.
Click on Network.
Click on Routes.
Click on the “Edit Static Routes” button.
Enter servers using IP address or hostname. (see fig.1 below)
(If using IP address always leave the Subnet Mask field at default of “255.255.255.255”)
When all servers required have been entered click on “Apply Changes”.
The administrator is notified that the agent needs to be restarted to apply the changes. An agent restart will momentarily disconnect users who are currently logged in.

Fig. 1

Authored by: admin

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