AccessMyLAN | Understanding your Dashboard

The Dashboard helps you quickly understand the state of your account. From Device Setup, Threat Prevention, Data Usage, Device Connectivity, Device Cut Off and Device Locations.

Device Setup

Devices must be configured to use the AccessMyLAN Service. Device Setup helps you understand which Uncontrolled Devices have yet to complete this setup and join the service versus the Controlled Devices that have successfully completed their setup.

  • Uncontrolled Devices is the percentage and number of devices that have yet to complete their AccessMyLAN setup.
    Clicking View uncontrolled devices takes you to the Devices Tab under Configuration where you can review and take actions such as inviting them to use the service. You can also Invite Devices via SMS directly from here.
  • Controlled Devices is the percentage and number of devices that have had at least one connection to the service indicating that these devices have successfully completed the setup necessary to use the AccessMyLAN service.
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Threat Prevention

AccessMyLAN includes pro-active security measures that help secure and protect your mobile devices. Threat Prevention helps you understand if these measures are deployed correctly.

  • Network Security indicates if your Network Policies have been configured to block websites categorised as security risks such as Malware and Anonymizers. A red alert icon indicates that there are some policies that do not block these categories.Dashboard_Understanding-your-Dashoard-3
    Clicking Policies takes you to the Policies tab under Configuration. Here you can change your Network Policy configuration.
  • Wi-Fi Protect indicates the number of protected iOS devices that have correctly installed your AccessMyLan VPN profile and are protected over Wi-Fi. A red alert icon indicates that some iOS devices have yet to install the AccessMyLan VPN.
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    Tip:

    Wi-Fi Protect is only available if you have enabled Wi-Fi Protect under your Account Security.

  • Device Security indicates the number of registered iOS and Android devices that have correctly installed your Device Security profile and are compliant with your Device Security policy. A red alert icon indicates that some devices are yet to enroll or install the device security policy.
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    Tip:

    Device Security is only available if you have enabled iOS Device Security and/or Android Device Security underyour Account Security.

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Data Usage Current Billing Cycle

An overview of your data usage in the current billing cycle trended against the usage in your previous billing cycle with a forecast that predicts where your usage will reach by the end of the current billing cycle.

The Current Billing Cycle is based on the Account Billing date which can be viewed under Configuration Account.

Tip

  • Forecast Data Usage:
    • Requires five days of usage in the current billing cycle before it will appear
    • Is based on each devices average daily data consumption using the AccessMyLAN service multiplied by the number of days remaining in the current billing cycle. It is an approximation and actual data usage may be different.
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Device Connections to AccessMyLAN

An overview of the connection status of the devices that have been setup to use the AccessMyLAN Service.

  • Currently Connected is the number and percentage of devices that are currently connected
  • Last 14 Days is the number and percentage of devices that are not currently connected but have had a connection in the last 14 days
  • 15-31 days ago is the number and percentage of devices whose last connection was between 15 to 31 days ago
  • More than 31 days ago is the number and percentage of devices whose last connection was over 31 days ago.

Note:

Percentages are calculated against Controlled Devices only. Uncontrolled Devices are not counted here.

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Number of Cut Off Devices

Displays the number of devices that are currently cut off and a forecast of the number of devices to be cut off by billing cycle end in the domestic zone.

  • A Cut Off device is a device that has consumed its configured Device Allowance in the Domestic Zone
  • It only applies to Capped Data Plans.

A white check on a green background indicates that there are no cut off devices OR there are no capped data plans defined.

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Tip

Forecast Cut Off Devices needs at least five days of usage in the current billing cycle before it will appear.

Tip

Forecasting a device cut off is based on the average daily data consumption of a device when using the service multiplied by the number of days remaining in the current billing cycle. If this rate of usage causes a device to exceed it’s configured Device Allowance before billing cycle end, then it will be forecasted to be cut off. It is an approximation and actual state of the device by billing cycle end may be different.

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Device Location

Displays the geographic distribution of registered devices. The map can be easily zoomed and panned to focus on a particular area, group or individual device.

Devices in close geographic proximity to each other will be automatically clustered into a single point allowing you to easily determine the number of devices in a given area. This cluster will automatically resolve to individual device makers as you zoom in.

Hovering over an individual device marker will provide additional information on the device including:

  • Description: A user friendly name associated with the device by the administrator e.g. John Smith
  • Number: The phone number for the device
  • Device Type: Android, iPad or iPhone
  • Group: Group that this device currently belongs to
  • Location: When the location information for this device was last updated
  • Device Status: Current connection status for this device.
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Clicking Message Device takes you to the Create Message screen which is part of the Messaging tab under Configuration. The device is prepopulated as the message target allowing you to easily contact that device.

Clicking View Device takes you to the Live Device Report view under Reports for that device. Here you can obtain additional about the device and request an update to the device location if required.

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